Thoughts from a new RE NXT user
Updated March 08, 2023

Thoughts from a new RE NXT user

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Prospect Insights
  • ResearchPoint

Overall Satisfaction with Blackbaud Raiser's Edge NXT

We use Raiser's Edge NXT to store all of our constituent and gift data for fundraising at a college. The RE database view allows our research and advancement services teams to view granular data and the NXT web-view is useful for our gift officers to enter contact reports and view an overview of ratings and gift information for their prospects.
  • Pulling lists with very specific qualifiers
  • NXT view is friendly for non-technical users
  • Able to create limited reports within NXT
  • Too many fields end up in Attributes because there is no other good place for them
  • Some attributes do not have the option to export the most recent update to that field
  • Complex exports can take way too long or just crash and never finish.
  • Integration with ResearchPoint
  • Storing all constituent and gift data
  • Being able to link data to PowerBI to build more complex reports and visualizations.
  • Having all of our current and historical data stored in one place has allowed us to experiment with predictive analytics which improve fundraising strategy.
We don't typically use the built in BB analytics
The scope of this tool is so huge it is impossible to learn it all. It takes several years to master.
I use iWave in conjunction with Raiser's Edge NXT because iWave helps me find public data that I can then add into records in NXT.

Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?

Yes

Are you happy with Blackbaud Raiser's Edge NXT's feature set?

Yes

Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?

Yes

Did implementation of Blackbaud Raiser's Edge NXT go as expected?

Yes

Would you buy Blackbaud Raiser's Edge NXT again?

Yes

I would recommend this for an organization that has a mix of technical users and end-users who prefer a simpler web view.