Overall Satisfaction with BlackLine
We are using Blackline for account reconciliations. This has allowed us to eliminated paper support and approval process. Our auditors can access completed reconciliations during audits which reduces time and effort of staff. We also can now easily verify completeness. Overall this has been a beneficial upgrade to our monthly process.
- Reconciliations
- Needing to change roles with in the application to complete jobs.
- time reduction
Do you think BlackLine delivers good value for the price?
Yes
Are you happy with BlackLine's feature set?
Yes
Did BlackLine live up to sales and marketing promises?
Yes
Did implementation of BlackLine go as expected?
I wasn't involved with the implementation phase
Would you buy BlackLine again?
Yes
Using BlackLine
150 - Accounting and Finance
1 - System Admin with knowledge of current system
Local Admin to assign accounts
Local Admin to assign accounts
- Account reconcilation
- Account variance idenfication
- Documentation retention
- Closing task monitoring and documentation storage
- Audit timing of reconciliation completion
- Adding journal approval now
BlackLine Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support cares about my success | None |