Overall Satisfaction with BlackLine
Tasks and Reconciliations have been implemented across the organization. It allows us to better track the status of both those things. It has also allowed the company to better manage the close process as well.
- Blackline University for training is great.
- Tracking of status for tasks and reconciliations.
- Nothing we can think of at this time.
- We're expecting to have a very positive ROI.
I don't know what other companies were evaluated if any. There was high support of BlackLine from multiple individuals, so we went with it.
Do you think BlackLine delivers good value for the price?
Yes
Are you happy with BlackLine's feature set?
Yes
Did BlackLine live up to sales and marketing promises?
Yes
Did implementation of BlackLine go as expected?
Yes
Would you buy BlackLine again?
Yes
Using BlackLine
62 - Accounting
3 - Accountants
- Account Rec.
- Tasks.
- Matching.
- Journal Entries.
Evaluating BlackLine and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
High support from upper management.
I wouldn't change anything.
BlackLine Implementation
- Third-party professional services
ClearSulting
Yes - Tasks were completed first and then three rounds of reconciliations.
Change management was a big part of the implementation and was well-handled
- Figuring out how we wanted to structure our data in the system.
BlackLine Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Support cares about my success | None |
Using BlackLine
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |