You Need BlackLine!
July 09, 2022

You Need BlackLine!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlackLine

We use Blackline to complete all of our month-end account reconciliations (over 1500 GL accounts). We also use it for Task Management in our Finance/Accounting team. What used to be a very manual and time-consuming process each month (completing and reviewing account reconciliations) is now an efficient and streamlined process within our organization. Consistency and automation are crucial for our growing organization, and Blackline provides that to us.
  • Saving time! Our manual process became automated the minute we "turned on" Blackline!
  • Focus! By saving time using Blackline, our employees are able to focus on other job responsibilities and profit-generation
  • Support! Blackline's support throughout our implementation and post-implementation has been exceptional. We always receive timely responses and get answers fast, when needed
  • User Friendly! Their system is very easy to navigate. Even individuals in our organization that don't like or embrace change said the transition to Blackline was smooth and painless
  • Industry Focus - There may be an opportunity for certain customers to have specific features available to them based on the industry they are in
  • Implementation Leaders for Industries - When a new customer is onboarded, they should try to assign project managers that have implemented other customers in the same industry
  • Admin Roles - consider SOX 404 rules and segregation of duties to offer other type of admin roles where various people in organizations can do specific things but not others (utilize current customer to learn what is needed)
  • Account Reconciliations
  • Transaction Matching
  • Task Management
  • Our month-end account reconciliation reporting used to take 3-4 days (very manual!). This now takes us less than 1 hour each month!
  • Our largest daily account reconciliation used to take us approximately 60 minutes to complete. After implementing Blackline and utilizing transaction matching for this account, it takes us less than 5 minutes a day!
  • We reduced the number of individuals involved in the account reconciliation process from 84 to 65. We've also seen a dramatic decrease in administrative time spent in the process (for example, no more printing, scanning, e-mailing of reconciliations among preparers and approvers)
I have not used any of the other products, but we did evaluate them during our discovery phase. BlackLine was the "Cadillac" of the product offerings. You could get a similar product, and maybe even at a lower cost, but we wanted the best of the best, and that's what BlackLine is. We wanted a product that we could grow into, rather than a product we would outgrow over time as our organization grows. We have only touched the surface with BlackLine so far, and we've already reaped the benefits.

Do you think BlackLine delivers good value for the price?

Yes

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

Yes

Did implementation of BlackLine go as expected?

Yes

Would you buy BlackLine again?

Yes

Blackline has been a game-changer for our organization. It has saved us time and money from Day 1. It helped us eliminate a number of manual processes that were time-consuming. The implementation process was very smooth and the support from Blackline has been top notch ever since we signed on. We looked at multiple vendors before ultimately choosing Blackline, but there's no doubt we chose the best option available. I would, and already have, recommended Blackline to various colleagues.