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Bloomfire Offers Customized and Easy to Access Shared Information for a Remote Reservations Team
February 11, 2021

Bloomfire Offers Customized and Easy to Access Shared Information for a Remote Reservations Team

Cameron Morrison | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomfire

We currently use Bloomfire as a resource for training our Reservations Agents on all of our owned and non-owned properties that we book. We have daily changes that occur throughout all of our operations and properties we book in Alaska, and we can easily update the information through Bloomfire and allow our agents to access it whenever they need to utilize the resources.
  • Easy to log in and access information.
  • Able to edit training information without trouble or difficult navigating.
  • Can add new users without trouble.
  • Are able to upload files for download when needed.
  • Viewing uploaded files are sometimes a little small, need to download them to see them full size.
  • Improved team productivity.
  • Saves resources such a paper, printer toner, and time as everything is stored digitally.
  • Team morale is higher because group can access information easier, and happy teams mean less turnover and resources needed to re-hire.

Do you think Bloomfire delivers good value for the price?

Yes

Are you happy with Bloomfire's feature set?

Yes

Did Bloomfire live up to sales and marketing promises?

Yes

Did implementation of Bloomfire go as expected?

Yes

Would you buy Bloomfire again?

Yes

Bloomfire is definitely well suited for businesses that need to share training or operational resources across a broad range of employees that may not all be in the same location, such as our tourism business in Alaska that has seven different operations across the state, and a reservations call center for those properties. It would not be appropriate for personal or sensitive information to be stored on, as it is public to your team for utilizing.