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Bloomreach
March 03, 2022

Bloomreach

Kan Singh Raghav | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach Commerce Experience Cloud

I am using Bloomreach Commerce Experience Cloud to create Marketing emails and campaigns. It's a great platform to deal with complex logic with HTML structure, as well it provides a visual builder to create email which make life easier who are not good at HTML. Bloomreach's online support is worth to mention here as they are very prompt to reply and algin to the solutions.
  • Creating Email Templates with visual builder.
  • Previewing the email and the feature of testing all the previews on different devices and apps.
  • Online support is awesome!
  • In catalog items, list search functionality has some glitches, so many times it won't work correctly.
  • HTML Editor can be more coder friendly.
  • It definitely helps to Increase revenue of the company.
No I didn't get chance to explore other products.
Overall usability experience I will give 9/10 because its editor can be improved for coders.
They are awesome!
I didn't purchase it, I am working for my company as an employee using it.

Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?

Yes

Are you happy with Bloomreach Commerce Experience Cloud's feature set?

Yes

Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bloomreach Commerce Experience Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy Bloomreach Commerce Experience Cloud again?

Yes

In my current project, it suits perfectly and fulfills our requirements. Whether it comes to creating an email or dealing with data like customer attributes or catalog items, or creating events or definitions. It allows import data which helps to pace the development effort.