Bloomreach Commerce Experience Cloud for your e-Commerce Business
March 26, 2022

Bloomreach Commerce Experience Cloud for your e-Commerce Business

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach Commerce Experience Cloud

We are using Bloomreach Content Experience (brX) and Bloomreach Search & Merchandising (brSM) services to build the storefront of another company. The product addresses problems of content management, building content-driven pages, and also building pages such as the Search Results Page (SRP) where brSM is especially useful.

Pros

  • Providing a robust API for Search & Merchandising

Cons

  • The user experience or developer experience in dealing with the Experience Manager could be a little bit better. The app is slow or non-responsive at times.
  • The Experience Manager UI including the Content tab could be a bit more intuitive
  • Not in a position to know about these things as I am just hired from a consulting agency as a junior frontend engineer.
It can be hard to use or develop with, especially for first-time users of any CMS or SaaS. The documentation can at times be lacking or confusing, but with enough time and experience, I think it'll be okay.
Bloomreach is very accommodating and responsive when it comes to inquiries about difficulties we encounter as developers.
N/A

Do you think Bloomreach - The Agentic Platform for Personalization delivers good value for the price?

Not sure

Are you happy with Bloomreach - The Agentic Platform for Personalization's feature set?

Yes

Did Bloomreach - The Agentic Platform for Personalization live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bloomreach - The Agentic Platform for Personalization go as expected?

Yes

Would you buy Bloomreach - The Agentic Platform for Personalization again?

Yes

Bloomreach Search & Merchandising is good for when you want to build a commerce storefront, while Bloomreach Content is well-suited for content-driven websites like a blog.

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