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Bloomreach Commerce Experience Cloud for your e-Commerce Business
March 26, 2022

Bloomreach Commerce Experience Cloud for your e-Commerce Business

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach Commerce Experience Cloud

We are using Bloomreach Content Experience (brX) and Bloomreach Search & Merchandising (brSM) services to build the storefront of another company. The product addresses problems of content management, building content-driven pages, and also building pages such as the Search Results Page (SRP) where brSM is especially useful.
  • Providing a robust API for Search & Merchandising
  • The user experience or developer experience in dealing with the Experience Manager could be a little bit better. The app is slow or non-responsive at times.
  • The Experience Manager UI including the Content tab could be a bit more intuitive
  • Not in a position to know about these things as I am just hired from a consulting agency as a junior frontend engineer.
It can be hard to use or develop with, especially for first-time users of any CMS or SaaS. The documentation can at times be lacking or confusing, but with enough time and experience, I think it'll be okay.
Bloomreach is very accommodating and responsive when it comes to inquiries about difficulties we encounter as developers.
N/A

Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?

Not sure

Are you happy with Bloomreach Commerce Experience Cloud's feature set?

Yes

Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bloomreach Commerce Experience Cloud go as expected?

Yes

Would you buy Bloomreach Commerce Experience Cloud again?

Yes

Bloomreach Search & Merchandising is good for when you want to build a commerce storefront, while Bloomreach Content is well-suited for content-driven websites like a blog.