Love at first sight
March 29, 2022
Love at first sight
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomreach Commerce Experience Cloud
I prepare campaigns (email templates, scenarios, push notifications), analyze the data (via reports, segmentation (customer and event segmentations), funnels, in which I also use metrics, aggregates, running aggregates, expressions ...).
- user friendly interface
- many helpful features
- statement logic (AND, OR, negations, brackets) - these little things make a huge difference
- sometimes I have 2 "panels" with attributes, but only one of them is working. However, this seems to be a problem on my side as none of the colleagues have this issue. Still have not figured it out what might cause this problem.
- higher open rates, click rates and purchase rates in the case if campaigns - this also includes increased revenue
- Mailchimp and Bronto Marketing Platform (discontinued)
Bloomreach is much much easier to use, it has quick loading times, user friendly interface and more features
I would say it is a matter of a couple of weeks, but it depends on the people you are working with and their response time as well. The first result usually comes real quick.
Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?
Yes
Are you happy with Bloomreach Commerce Experience Cloud's feature set?
Yes
Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Bloomreach Commerce Experience Cloud go as expected?
I wasn't involved with the implementation phase
Would you buy Bloomreach Commerce Experience Cloud again?
Yes