Item: BlueJeans Meetings (discontinued)
Rating: 4
Author: Jessica Lohanda

Overall Satisfaction with BlueJeans

Use Cases and Deployment Scope

Our company started to use BlueJeans because our newly acquired backbone client used it, and we found it highly useful because our client is based in KL, Malaysia while we are in Indonesia. Before BlueJeans, we were more familiar using Google Hangouts video call, but compared to it, the sound and picture quality of BlueJeans is way better than Google's, but that's expected since it's a paid subscription, while Google is free.
Our company is small, so the only user who has the admin/user management account is the account lead because only the account lead is responsible for scheduling meetings.

Pros and Cons

Pros

Esp. compared to Google Hangouts video call, BlueJeans' quality for sound and picture are way better.
The compatibility with Google calendar for scheduling with add-on installed on Google Chrome.

Cons

Not so many people know the app so to use it with different users is a hassle, esp. having to re-explain how to use it, and mostly to ask them to install the new app.
The smartphone app is AWFUL. Scheduling using the smartphone app does not connect with Google calendar although the desktop version does.
The UX is pretty complicated.

Return on Investment

More productive meetings.

Alternatives Considered

Google Hangouts and Skype

The sound and picture quality of BlueJeans surpasses Google Hangouts quality, it's way better.
Actually compared to Skype, BlueJeans is also better if not at par, but people are more familiar with Skype, and the UX of Skype is easier.

Usability

The user experience as a first user is a bit hard compared to other video call app. If it weren't for our client using it first, we wouldn't use it.
Personally, I like to see all the people joining in the meeting present on the meeting homescreen, but in BlueJeans it hides the people unless we click on the button.

Likelihood to Recommend

BlueJeans is best suited for video call meetings. So for people with remote office and businesses who do interactions with many overseas companies, it will be very suitable. My client is based in Malaysia and Singapore, and in one week alone, we can have at least 2 meetings. So, we use BlueJeans even more than meeting in person.

BlueJeans Meetings (discontinued) Feature Ratings

Comments

Please log in to join the conversation

BlueJeans, you've got homework