Simple, lightweight, easy to use
October 16, 2018

Simple, lightweight, easy to use

Anil Chalasani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

It is used across my department across two to three locations. We use it for our daily standups/weekly meetings. I use it for my 1:1's with remote employees and my staff. My department has employees in India (two locations) and the US ( two locations), and we use BlueJeans to interact across the locations.

Pros

  • Very simple to setup. The app is great. Screen sharing is very easy.
  • Easily connects with external AV systems.
  • Great support. When I had a few issues, they jumped on a call and provided details on problems and how could we fix them.

Cons

  • The meeting subject is not visible in the conference. The interface mentions "My meeting."
  • Video/audio quality is generally good but sensitive to bandwidth/network drops.
  • Whiteboard feature would be a great addition.
  • We have done many hiring interviews over BlueJeans meetings, and the experience has been very good. Saved a lot of time.
  • My weekly meetings with my staff are very effective. I also record the meetings for review later.
  • We also use BlueJeans for getting on bridge during incidents to solve technical issues. The overall meeting collaboration is very effective.
Compared to other meeting providers, I find BlueJeans relatively easy to set up and use. AV quality is a bit sensitive to bandwidth. Ease of use and the pricing we got was a factor.
I often use the BlueJeans app, and it is very easy to set up. Few clicks. The UX for browser interface for setting up meetings/editing could improve a bit. It is not possible to edit existing meetings with the app.
Staff meetings, long meetings, 1:1's with remote employees. The meeting interface is very simple and can be set up very easily. The meeting experience with a large audience beyond 30 can improve.

BlueJeans Meetings (discontinued) Feature Ratings

7.3
High quality audio
8
High quality video
8
Low bandwidth requirements
5
Mobile support
8
9.0
Desktop sharing
9
7.8
Calendar integration
8
Meeting initiation
9
Integrates with social media
6
Record meetings / events
8
Slideshows
8
7.0
Live chat
7
Audience polling
Not Rated
Q&A
Not Rated
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

Comments

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