BlueJeans is a smart platform with a lot of good usability!
January 18, 2019

BlueJeans is a smart platform with a lot of good usability!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

BlueJeans is used by our entire company. It is used by our sales, engineering, marketing, legal, finance, HR, IT, and customer support organizations. As a global company, BlueJeans lets us stay in contact with our colleagues in all of our offices, as well as interact with our customers. It is integrated into our room systems, and employees also use it directly on their laptops.

Pros

  • Strong "system in a box" solution with Dolby Voice Rooms.
  • Cross-platform with support for room systems, Mac, Windows, and mobile devices.

Cons

  • The Mac OS app could be optimized to use fewer system resources.
  • Image fidelity of screen sharing could be improved.
  • Better support for Bluetooth headphones/microphones (can be quite buggy and frustrating when moving between meetings)
  • BlueJeans has reduced travel costs and enabled better cross-office communication.
BlueJeans was selected as it was the superior option at the time as far as cost, integration, and ease of use.
Joining a meeting using the Dolby Voice Rooms is very simple. With Google calendar integration, meetings are scraped and added to the room systems automatically, so it is a one touch dial.
BlueJeans is well suited for companies that have employees in multiple offices, as it can cut down on travel and help enable communication.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
8
High quality video
8
Low bandwidth requirements
8
Mobile support
9
Desktop sharing
9
Calendar integration
10
Meeting initiation
9
Record meetings / events
10
Live chat
7
Q&A
7
User authentication
10
Participant roles & permissions
9

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