BlueJeans is Perfect for a Biotech Startup.
January 25, 2019

BlueJeans is Perfect for a Biotech Startup.

Michael Torres, PhD | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

BlueJeans is our primary software for all meetings. We use it internally for meetings between science teams, external meetings with partners, board-level meetings, and founder meetings. Any meeting in which participants are not face to face, we set up a BlueJeans meeting to allow folks to participate. As we are a biotech company, we find BlueJeans to be a great solution to share data presentations to drive decision-making.

Pros

  • It is very easy for people to join across multiple devices, computers, phones, and tablets to use the video feature.
  • Screen-sharing is very straight forward, yet there are options to share specific applications versus the entire screen.
  • We also find it very easy to set up external conference hardware like cams and mics and be able to switch between devices with ease.

Cons

  • We've run into updates being needed when we open the application, which typically is only when starting meetings. It would be nice to have it auto-update, or have notifications to update. This may be a feature already present, but it's not obvious.
  • Often there are participants who've not used BlueJeans before and sometimes they don't download the app, and so we've had people be late to download or they realize they can't access the full-feature set through a browser. Better communication to download the app for the full-features when people are invited would be nice.
  • We'd like to see better iCal integration. We can reply and get notifications when people accept the invite using Google but have not seen this be as smooth for iCal.
  • We have had instances where we've had to sign out and sign into the meeting to see everyone in the room. Rare, but has happened.
  • As a growing biotech company that shares data internally, with external partners, and funding agencies, having a smooth meeting is important. BlueJeans does this very well for us.
BlueJeans is the whole package for us. WebEx is too clunky and not as feature-rich as we'd like. Likewise, Skype is very simple. BlueJeans is very versatile, and we really like the fact that the bandwidth requirements are low. We've had participants call in from their cell-phones in rural parts of the US using 3G service, and not have any issues!
Setting up a meeting is very easy. Starting and joining meetings is very easy. It supports multiple devices. The bandwidth requirements are low. It handles 2 or 10 people seamlessly. The interface is easy to understand. Very rare that people have to "fiddle" to turn on their camera or share their screen.
We've had 10 plus participant meetings go very smooth with BlueJeans, including when multiple people share their respective screens. We really haven't found a particular instance where BlueJeans would not be appropriate. It is our exclusive tool for meetings.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
10
Mobile support
10
Desktop sharing
10
Whiteboards
1
Calendar integration
2
Meeting initiation
10
Integrates with social media
1
Record meetings / events
9
Slideshows
9
Live chat
7
Audience polling
4
Q&A
4
User authentication
9
Participant roles & permissions
9
Confidential attendee list
9

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