Item: BlueJeans Meetings (discontinued)
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

We use Bluejeans to connect legacy H.323 systems in our three offices. These meetings are twice a week and run for multiple hours a piece. The biggest users are these legacy rooms, however, when folks are traveling they can call into these meetings remotely. We also use it in a limited fashion for other meetings.

Pros and Cons

Handles latency or any dropped packets very well.
Has a great testing room if you need to send to an external party to confirm it works in advance.
Service is very reliable, not many outages in the 6 years we used it.

Price is high compared to other options.
Not as many other organizations use BlueJeans so you are limited in connecting at times.

Return on Investment

Fewer dropped calls meant more time for the actual meeting so folks were more productive.
Since users that were traveling could still join important meetings remotely, it allowed fewer absences.

Alternatives Considered

Zoom

BlueJeans has better integration with legacy H.323 systems.

Usability

Since we use it with legacy systems you still have to take a few steps and make sure users are educated on using it for such, so it is not a one-click join for those systems.

Likelihood to Recommend

BlueJeans is great if you have a lot of legacy equipment that you need to bridge into the cloud. If you are starting from scratch, other options are likely better. Cost can also be a hurdle if you are a small company who are looking to roll out lightweight video conferencing.

BlueJeans great for connecting legacy systems

Overall Satisfaction with BlueJeans