BlueJeans great for connecting legacy systems
Anonymous | TrustRadius Reviewer
February 21, 2019

BlueJeans great for connecting legacy systems

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with BlueJeans

We use Bluejeans to connect legacy H.323 systems in our three offices. These meetings are twice a week and run for multiple hours a piece. The biggest users are these legacy rooms, however, when folks are traveling they can call into these meetings remotely. We also use it in a limited fashion for other meetings.
  • Handles latency or any dropped packets very well.
  • Has a great testing room if you need to send to an external party to confirm it works in advance.
  • Service is very reliable, not many outages in the 6 years we used it.
  • Price is high compared to other options.
  • Not as many other organizations use BlueJeans so you are limited in connecting at times.
  • Fewer dropped calls meant more time for the actual meeting so folks were more productive.
  • Since users that were traveling could still join important meetings remotely, it allowed fewer absences.
  • Zoom
BlueJeans has better integration with legacy H.323 systems.
Since we use it with legacy systems you still have to take a few steps and make sure users are educated on using it for such, so it is not a one-click join for those systems.
The only integration we have used is the Google Calendar integration, which works very well to add a BlueJeans to any calendar invite.
BlueJeans is great if you have a lot of legacy equipment that you need to bridge into the cloud. If you are starting from scratch, other options are likely better. Cost can also be a hurdle if you are a small company who are looking to roll out lightweight video conferencing.

BlueJeans Feature Ratings

High quality audio
9
High quality video
8
Low bandwidth requirements
9
Mobile support
7
Desktop sharing
9
Whiteboards
Not Rated
Calendar integration
10
Meeting initiation
9
Integrates with social media
Not Rated
Record meetings / events
8
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated