My honest BlueJeans review
February 24, 2020

My honest BlueJeans review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

We use BlueJeans for both one-one communication and group meetings internally. Additionally, we use this for conference calls with investors and customers all over the world. Everyone at our company uses BlueJeans, but our Executive team and Sales teams are the heaviest users. This tool allows us to communicate more efficiently (email is slow) and create a more interpersonal atmosphere at a company where many of us are remote.

Pros

  • I notifies me clearly when someone new joins a call and who that person is. This is key because we are sometimes discussing sensitive information and you have to know who is on the call.
  • It is consistent and there is no downtime. This is key since we rely on the BlueJeans to do business.

Cons

  • I think it should be a bit easier to onboard new people. Our customers often have trouble using BlueJeans for the first time.
  • In group settings, it should be easier to mute the group. Sometimes when we present, there is background noise and we just want to turn it off.
  • Less money spent on travel.
  • More personal connection among remote employees.
I've used Zoom before. The interface is a bit more modern, but I don't think there is any functionality that is better than BlueJeans. Also, we have relied quite heavily in the past on Google Hangouts. Lots of great functionality here, but the best thing about Google is that you can see who is online when you video chat them.
Great for 1-1 with co-workers. This is an effective way to get information quickly from someone in the organization. Great for company-wide presentations since we have offices all over the world. Not so great for first-time customer meetings, it's not personal enough. People are more likely to be straightforward and comfortable when meeting in person.

BlueJeans Meetings (discontinued) Feature Ratings

7.7
High quality audio
9
High quality video
9
Low bandwidth requirements
5
Mobile support
Not Rated
6.0
Desktop sharing
7
Whiteboards
5
7.5
Calendar integration
8
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
6
Slideshows
6
4.0
Live chat
4
Audience polling
Not Rated
Q&A
Not Rated
6.0
User authentication
5
Participant roles & permissions
7
Confidential attendee list
Not Rated
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

Comments

More Reviews of BlueJeans Meetings (discontinued)

  1. Home
  2. Web and Video Conferencing Software
  3. BlueJeans Meetings (discontinued) Reviews
  4. User Review of BlueJeans Meetings (discontinued)