BlueJeans Review
August 30, 2020

BlueJeans Review

Vishal Makwana | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

BlueJeans is used in our company for multiple purposes. We have been using it to connect with employees between our head office and branch office, to have discussions with our stakeholders including banks and consultants, and also for conducting meetings of our Board of Directors.

During COVID and the restrictions that followed, it was not possible to have physical meetings. Also, as there were restrictions on travel, we needed an efficient digital tool to connect our teams based in two different cities in two of our offices. BlueJeans has helped to overcome these limitations and we have been effectively conducting team meetings as well as board meetings on this platform with equal ease as a physical meeting.
  • BlueJeans supports multiple platforms such as mobile phones, tablets, and PCs providing convenience to its users to select the instrument of their choice.
  • The sound quality in BlueJeans is crystal clear and natural due to Dolby Voice.
  • Smart meetings highlights is a very unique feature provided by BlueJeans where participants can highlight specific moments in meetings.
  • Security features provided such as meetings encryption, screen share control, participants' meeting code, etc.
  • The meeting invite sent to participants displays the meeting code as well as participant code in the link, which ideally should not be displayed but encrypted.
  • There have been instances when the BlueJeans application has frozen and it would have had to be restarted and such a situation is embarrassing when it is the moderator's application. This needs to be corrected by improving reliability.
  • When there are multiple users attending the meeting from the same room and their speakers are on, there is an issue of echo.
  • For quicker turnaround with consultants, a physical meeting is avoided and BlueJeans meeting can be arranged on short notice.
  • Our head office and branch offices are around 1100 km apart. We have saved many trips between these offices since we started using BlueJeans.
  • The meetings have become more productive on BlueJeans as the travel time is eliminated for physical meetings and participants are focussed on the given agenda items.
We had evaluated Zoom, Microsoft Teams, and BlueJeans for our meeting requirements and after careful consideration, chose BlueJeans. The deciding factors were better audio and video quality as compared to other alternatives, better security, and ease of use. BlueJeans was missing certain features (such as custom background, etc.), which were supported by some of the other alternatives, but now it has rolled out many of these missing features.
BlueJeans, being a paid only application, is better suited for mid-sized and large companies but may not be appropriate for small enterprises or for informal meetings. In other words, it would be best suited to have a meeting of the Board of Directors or your team meetings but may not be suitable to have an informal chat with your friends and family.

BlueJeans Meetings Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Mobile support
Desktop sharing
Calendar integration
Meeting initiation
Integrates with social media
Record meetings / events
Live chat
Audience polling
Not Rated
User authentication
Participant roles & permissions