What I learned about BlueJeans after using it as a Project Coordinator for two years!
September 06, 2020

What I learned about BlueJeans after using it as a Project Coordinator for two years!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

Blue Jeans was being used only by the research module I coordinate rather than across the entire project. One of the co-leads had been using BlueJeans before as part of another research project and suggested that we acquired an account as well. We were using it to hold meetings with our team members, Advisory Committee, Program Committee, and between staff.
  • It is easy to connect to it even when you are a new user, as it does not require installation.
  • I had never had any glitches during a meeting and they have always run smoothly.
  • It is intuitive for the user to schedule meetings.
  • I feel like BlueJeans is not as well-known as other meeting software, and for that reason, some people are reluctant to use it. Perhaps working on more marketing and advertising would improve that.
  • BlueJeans could improve the layout of the automatic meeting invitations to a more modern look with buttons/colors, etc. instead of only text.
  • The name BlueJeans is not very intuitive for a meeting software.
  • It has led to more meetings and enhanced connection between team members
  • Money saved on travel to in-person meetings.
  • Less time spent on organizing a meeting when compared to an in-person meeting with venue, catering, etc.
My organization selected BlueJeans because the project co-lead was already used to holding meetings on it before, and wanted to continue using it for the new project they were part of. I would say BlueJeans is more 'old school' than the other options, not as widely used as WebEx and Zoom, less intuitive/user-friendly than Zoom, but more intuitive than WebEx. Our organization has now acquired a license for WebEx, so we are transitioning to it in order to meet the organization's criteria.
BlueJeans is well-suited for the purpose I used it for, which is small meetings (up to 20 people) with screen-sharing from a presenter and recording options that facilitate meeting reporting. I am not sure, however, if BlueJeans would be appropriate for webinar sessions with an unlimited number of participants and with a presenter-only view.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Desktop sharing
Meeting initiation
Record meetings / events
Live chat
User authentication
Participant roles & permissions