Great tool for online face to face interactions without any tech issues!
September 07, 2020

Great tool for online face to face interactions without any tech issues!

Tana Rulkova | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

When the pandemic hit, I was really frustrated with Zoom's lack of communication and their lack of customer service, this is where BlueJeans came into the picture. My assistant researched several other tools for us and BlueJeans turned out to be a very reasonably priced option, so we gave it a try and are so glad we did!
Currently, the tool is only used by our Marketing Team for our internal calls and also for webinars with customers, but down the road, I plan to have the rest of the PourMyBeer team start using this great tool as well. Keep up the great work!
  • Ability to manage webinars
  • Great quality of recording
  • Highlights
  • My only struggle right now is that no one knows of BlueJeans so anytime I've tried sending bluejeans link, the prospects, customers, or our partners were worried that they have to install another app, etc.; that is why I am still also using Google Hangouts with 3rd parties.
  • Lack of education on what exactly I can do with BlueJeans, for example, we would love to organize a webinar of a larger size but don't know how to allow people to register via a link and make the process smooth.
  • More face to face conversations.
  • More productive meetings.
Great pricing and something new! I hope to see you guys grow! Keep up the great work!
I think it is great for recurring meetings with your team who already installs the app, not ideal for less tech-savvy people that only know of Google Hangout and are worried to try using anything else.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
9
Mobile support
Not Rated
Desktop sharing
10
Whiteboards
Not Rated
Calendar integration
7
Meeting initiation
8
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
9
Confidential attendee list
Not Rated