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Comparative platforms performance
October 28, 2022

Comparative platforms performance

Cliff Weldon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans Events

I use BlueJeans in the telehealth platform, in counseling, and in mental health therapy. I am required to use a HIPAA-compliant video platform that will encrypt the two-way synchronous interaction for my practice. The platform must have the capability to do a screen share and quality audio conferencing.
  • Video
  • Audio
  • Screen share
  • remote control capability
  • ability to use video filtering with less memory capacity PC's
  • Waiting room capability sometimes doesn't work
  • Event cost savings esp during the pandemic
  • Recommended by colleagues of a larger former employer
Calendar integration
Outside of Zoom, I find BlueJeans to be competitive, If you would offer a free limited use like Zoom, it would be more competitive.

Do you think BlueJeans Events (discontinued) delivers good value for the price?

Yes

Are you happy with BlueJeans Events (discontinued)'s feature set?

Yes

Did BlueJeans Events (discontinued) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BlueJeans Events (discontinued) go as expected?

I wasn't involved with the implementation phase

Would you buy BlueJeans Events (discontinued) again?

Yes

Have not found in my application where it is not suitable

BlueJeans Events (discontinued) Feature Ratings

Not Rated
Audience polling
Not Rated
Q&A
Not Rated
Not Rated
Dashboards
Not Rated
Data exportability
Not Rated
10.0
High quality audio
10
Mobile support
10
10.0
Participant roles & permissions
10
Confidential attendee list
10
Not Rated
Branding options
Not Rated
Integration to Marketing Automation
Not Rated
10.0
Calendar integration
10
Record meetings / events
10
Slideshows
10
Event registration
Not Rated

Using BlueJeans Events

2 - Mental Health
  • synchronous mental health counseling
  • Webinar
Performance is good as expected

Evaluating BlueJeans Events and Competitors

BlueJeans Events Implementation

BlueJeans Events Support

ProsCons
None
None
Not needed, have a technical background
I really had no issue with the platform when Verizon acquired the platform

Using BlueJeans Events

Takes a little time getting used to if you are a primary Zoom user
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • calendar integration
  • the ability for end user to use the browser or the app
  • remembering how to give the end user remote control of remote
Yes - I have used it in a backup situation.