Excellent collaboration tool which is worth the price!
September 21, 2022

Excellent collaboration tool which is worth the price!

Ankit Gupta | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans Meetings

BlueJeans Meetings were briefly used by my service line within the organization (research & insights team) to conduct client interviews. Its advantage over other competing services such as Zoom is that it comes with clearer audio sound (Dolby capabilities) and the promise of greater confidentiality. Moreover, it has superior customer support and allows transcription in real-time.
  • Superior sound - much more clearer than competition
  • Good customer service - very prompt in solving queries
  • Excellent functionalities - easy screen sharing, polling, Q&A, file share
  • User experience can be improved
  • Not as popular as Zoom and MS Teams, which most large organizations have
  • Does not work as well on Apple devices
  • Pricing is very competitive - good for smaller organizations as well
  • Enhanced collaboration - leading to better outcomes
  • Enhanced teaming - leading to improving morale

Do you think BlueJeans Meetings (discontinued) delivers good value for the price?

Yes

Are you happy with BlueJeans Meetings (discontinued)'s feature set?

Yes

Did BlueJeans Meetings (discontinued) live up to sales and marketing promises?

Yes

Did implementation of BlueJeans Meetings (discontinued) go as expected?

Yes

Would you buy BlueJeans Meetings (discontinued) again?

Yes

Superior to Zoom and MS Teams in terms of audio and video quality. Can improve when it comes to product awareness (since both Zoom and MS Teams are far ahead in terms of adoption).
More appropriate - Very secure collaboration platform: being cloud-based helps - Integrates well with Slack, HipChat, and Skype - which helped a lot. Also, with MS Outlooks - Works well even in low internet bandwidth Less appropriate - Not used by most large organizations hence, there is an issue with awareness

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
8
High quality video
8
Low bandwidth requirements
8
Mobile support
7
Desktop sharing
7
Whiteboards
7
Calendar integration
7
Meeting initiation
7
Integrates with social media
7
Record meetings / events
7
Slideshows
7
Live chat
7
Audience polling
7
Q&A
6
Participant roles & permissions
7
Confidential attendee list
7