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Braintree is good for consolidating multiple payment methods into one processor
April 28, 2022

Braintree is good for consolidating multiple payment methods into one processor

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Braintree, a PayPal service

We use Braintree, a PayPal servicefor processing payments, both for recurring subscriptions as well as one-off transactional payments. Braintree holds our customer payment information in their "vault." We moved from using two separate payment processors (Stripe + PayPal) into unifying our payment processing in one interface with one vendor, Braintree. We are able to accept payments with multiple payment methods including Apple Pay, Google Pay, Venmo, etc.
  • drop-in payment widget provides a best-in-class UI
  • accept multiple payment methods with a single implementation
  • a single dashboard to manage all user subscriptions
  • Coupon management is not very good and we had to build our own discount system
  • Setup is quite challenging and there is not a seamless migration from existing payment systems
  • Customer support is very slow to respond to requests
  • accept multiple payment methods
  • drop-in payment UI
  • unified view of customer subscriptions and payment methods
  • ability to consolidate vendors from 2 to 1
  • ability to accept international payment methods
  • increased conversion rate of payments succeeding
Braintree is better at handling international payments and supporting a variety of payment methods that can all be configured from the same dashboard. Braintree supports PayPal, Venmo, Apple Pay, Google Pay, etc. in addition to simply credit cards like Stripe. Braintree has a vault of existing user payment methods so the user doesn't have to re-enter their information each time.

Do you think Braintree, a PayPal service delivers good value for the price?

Yes

Are you happy with Braintree, a PayPal service's feature set?

Yes

Did Braintree, a PayPal service live up to sales and marketing promises?

Yes

Did implementation of Braintree, a PayPal service go as expected?

Yes

Would you buy Braintree, a PayPal service again?

Yes

Braintree is a good payment processor if you are looking to accept multiple payment methods across multiple geographies and localizations. It is also a good place to keep a single source of truth for customer payments and keeping payment methods on file. If you are only in one geography or would be fine with accepting only a single payment type, Braintree is not a good choice.