Overall Satisfaction with Branch
Client was interested in deep linking from from their marketing emails into their mobile application, if the user had it downloaded on their mobile device. This was in an effort to create a more cohesive experience for the user. Directing the user to their mobile app vs the website is a better experience for many reasons. In this case is was to eliminate the extra step of logging in and having to tie a user to a store. Within the app this has already taken place and is much easier for the user to carry on with the experience
- Deep linking into mobile app
- Integrations with other tools
- Reporting
- Deep linking into application for a seamless experience across channels
- 6% increase in user making it past login
- 1% increase in orders
Do you think Branch delivers good value for the price?
Yes
Are you happy with Branch's feature set?
Yes
Did Branch live up to sales and marketing promises?
Yes
Did implementation of Branch go as expected?
I wasn't involved with the implementation phase
Would you buy Branch again?
Yes