Overall Satisfaction with BrightEdge
I have nothing but good things to say about BrightEdge. The platform itself is solid. We use it for keyword tracking and reporting across all our lines of business, keyword research, and competitor analyses (content gaps, etc.). BrightEdge Instant is also an amazing tool: it gives you real-time data on keywords, volume, etc., by region - all very hard data to come by otherwise. Also as impressive are its people - they care about what you're trying to accomplish and go out of their way to create customized solutions. Attention to detail is top-notch, offering a white-glove service in many ways. In short, I highly recommend BrightEdge. Great platform, amazing people.
- Attention to detail
- Customized solutions
- The platform roadmap (always new things coming)
- Friendly, great service
- More integration opportunities with other platforms
- Awareness of SEO across the organization
- Time savings: simplified reporting solutions
- Proactive planning: volume trend analysis allows us to pivot
Customer service is top notch, better UI in the platform.
Do you think BrightEdge delivers good value for the price?
Yes
Are you happy with BrightEdge's feature set?
Yes
Did BrightEdge live up to sales and marketing promises?
Yes
Did implementation of BrightEdge go as expected?
Yes
Would you buy BrightEdge again?
Yes