Item: BrightLocal
Rating: 10
Author: Danielle Hamlin

Pros and Cons

BrightLocal has a user friendly platform.
BrightLocal has extensive resources to help your business.
BrightLocal has amazing customer service.

Currently unsure.

Return on Investment

BrightLocal has increased the exposure of my business.
BrightLocal has provided insight, tips, and tricks to help my business grow.
BrightLocal saves me time and headache when managing reviews, citations, statistics, and more.

Thryv reached out to me about 3 weeks before signing up with BrightLocal. While all of their features were impressive, there were only about 3 features that I would have used. Thryv wanted $200 per month for their service, which I found to be way overpriced for what I was wanting to use it for. I selected BrightLocal because it had the features I wanted at a lower price and then add ons. After using BrightLocal for a week and speaking with Becki, a customer service executive, I have discovered more features that I would use on BrightLocal than on Thryv.

Key Insights

Do you think BrightLocal delivers good value for the price?

Yes

Are you happy with BrightLocal's feature set?

Yes

Did BrightLocal live up to sales and marketing promises?

Yes

Did implementation of BrightLocal go as expected?

Yes

Would you buy BrightLocal again?

Yes

Other Software Used

Wix

Likelihood to Recommend

I recently broke away from corporation gyms and decided to start my own personal training business in Plano, TX. Looking to expand my visibility in order to bring in new clients, I signed up for BrightLocal after taking a Udemy class on optimizing my Google Business Page. I have not even had BrightLocal for a week and I have already seen a tripling increase in views on my Google Business Page and an increase in the number of people who have reached out to me. I signed up for the citation builder campaign and the campaign isn't even finished. BrightLocal also set me up with a customer service executive named Becki who was absolutely lovely! She gave me lots of things to think about and action steps to take to further expand the reach of my business. I haven't even been with BrightLocal for a month and I'm already so grateful for them! I highly recommend them and their services to help you grow your business!

BrightLocal Grew My Business!

Overall Satisfaction with BrightLocal