Overall Satisfaction with Brightpearl
Brightpearl has revolutionised how we generate quotes, place orders and invoice within MJ Visual. The quotation procedure is now straightforward with minimal effort. Invoicing is also very straightforward too. No guesswork is needed now as all the "special" pricing information is on the system and you don't have to rely on one experienced individual any more. You have accurate pricing, simple templates, easy to operate software, significant savings in time and customers surprised at the turnaround time of a quotation. It has had the added benefit of making our employees understand our business better and become more involved in it too.
- Consistant look to all documentation.
- You create your document templates to suit your business. The consistency across all documents is very much addressing the "corporate" look.
- Ease of invoicing.
- All staff are able to invoice directly - even on site at the completion of the job.
- This makes your staff realise they are responsible for making the business work better together.
- Saving time.
- [Previously] Shouting across the office for the latest price for a widget [would] usually return 2-3 differing values. [Now] Hunting for the correct price is as simple as pressing a button.
- The biggest issue with Brightpearl is the lack of ability to create options within a quotation.
- Sometimes we need to quote alternative products and there is no easy way to do this and make the quotation look good.
- Brightpearl has increased our abilities to accurately quote existing customers in seconds and have an email delivered in minutes.
- Brightpearl has meant hidden pricing information is available to all. No one keeps special pricing to themselves anymore.
- We use much less paper now than we ever have.
- Options within quotations are harder to create usually with a lot of text needed in the customer letter