It's Worth It to Put Broadvoice on Your Team!
May 23, 2022
It's Worth It to Put Broadvoice on Your Team!
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- b-hive Communicator
- Broadvoice for Microsoft Teams
Overall Satisfaction with Broadvoice
We wanted a Teams-integrated communication system that would work both in-office and remotely.
- Always works!
- Good and patient customer support.
- Rarely need customer support.
- On the management dashboard, some of the information is "jargon-y" and uses acronyms that are not known/explained.
- Should have a "new user" step-by-step so when I hire someone I can just point them to what and how to set up/personalize their use.
- The email notifications of voicemails should indicate the length of a message - then I'll know that I don't have to open and listen to the ones that are just a few seconds as people hang up!
- Teams integration
- Multi-device (cell phone, computers, desk phones)
- We saved money over previous VOIP options and got better features, better service.
Saved money - $150 per month; integrated with Teams; better service and support.
Do you think Broadvoice delivers good value for the price?
Yes
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
Yes
Did implementation of Broadvoice go as expected?
Yes
Would you buy Broadvoice again?
Yes