Great experience with Broadvoice
November 29, 2022

Great experience with Broadvoice

Dr. John Stiteler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Virtual Contact Center
  • b-hive Communicator
  • b-hive for Salesforce

Overall Satisfaction with Broadvoice

We use Broadvoice phone systems for our health practice. We find the service easy to use and affordable. The system provides remote access so calls can be routed to cell phones when the office is closed. We can also make calls from our personal cell phones and have it appear as coming from the office number for privacy.
  • Great customer service
  • Easy and convenient set up when adding new extensions
  • Polycom phones
  • easy routing
  • remote access
  • Saved us money compared to competition
  • Better and faster customer service
  • Spectrum Business (part of Charter Communications)
Broadvoice provides better and faster customer service and a more affordable price

Do you think Broadvoice delivers good value for the price?

Yes

Are you happy with Broadvoice's feature set?

Yes

Did Broadvoice live up to sales and marketing promises?

Yes

Did implementation of Broadvoice go as expected?

Yes

Would you buy Broadvoice again?

Yes

The system works very well for our office of 15 staff members.