Business with Broadvoice
December 13, 2022
Business with Broadvoice
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- b-hive Communicator
Overall Satisfaction with Broadvoice
This is our phone system; we use it daily for calls, voicemails, etc. We haven't had the system for a full year yet, so still learning as we go. The training was good; however, it's a lot of information in a short amount of time. I still need to review how to set up various messages in the system so that I can pick and choose the appropriate one when needed. I also need to find out how to forward calls to my cell phone when the office is closed for vacation. The system itself has been great! I know there are a lot of features that we aren't using yet, but the more comfortable we get, the more we will incorporate these features.
- Training was great; however, a lot of information in a short amount of time
- I know that they are available if I need assistance
- Telephone system is great
- 3-month or 6-month follow up with training-just a quick review
- Don't understand the fax system; however, have another way to fax
- Messaging system
- History of calls
- Efficiency and ease of using the phones-transferring, etc.
Do you think Broadvoice delivers good value for the price?
Yes
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
Yes
Did implementation of Broadvoice go as expected?
Yes
Would you buy Broadvoice again?
Yes