Review from a Healthcare Clerical chick who's demoted herself from a large corporation Practice Manager to a Private owned Patient Services Rep... Seen it all ... Keep it simple

It is straightforward from my end of operations. I do wish the voicemails could be read in text format as well as the option to listen too. The majority of times, it is more friendly to read than listen or dial into messages from the phone system. It is easy to forward to another destination within the clinic, i.e., the billing department, nurses, and management. However, the network does lose a lot of service, with multiple drops throughout the day. We have had an ongoing ticket to get resolved, and keeps getting pushed to our equipment or line. However, no other issues with any other application we have.