Easy rollout and intuitive system
December 17, 2022

Easy rollout and intuitive system

Austin Howell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Yiptel

Overall Satisfaction with Broadvoice

Broadvoice has been very helpful with rolling out our VOIP solution to all of our users. Knowledgeable technicians and a great activation team. As an end user the services are easy to use. And as an administrator for the system, it is simple to set up rules for groups and individual users to achieve the best operation of the phones.
  • Technical Support
  • Interface ease of use
  • Great Pricing
  • Continuity of Business between representatives
  • Ability to easily forward calls
  • Better visibility of devices
  • One place for all Telecom Billing which reduces man hours
  • Less up front costs compared to traditional phones
UI was very difficult to manage. And the pricing wasn't as competitive

Do you think Broadvoice delivers good value for the price?

Yes

Are you happy with Broadvoice's feature set?

Yes

Did Broadvoice live up to sales and marketing promises?

Yes

Did implementation of Broadvoice go as expected?

Yes

Would you buy Broadvoice again?

Yes

I think small or large businesses could benefit from the Broadvoice platform. It is easy to rollout for smaller operations while robust enough for larger corporations.

Broadvoice Feature Ratings

Hosted PBX
10
Answering rules
10
Call park
10
Call screening
10
Message alerts
9
Online Fax
10
Mobile app for iOS
10
Mobile app for Android
10
High quality audio
9