Top tier service and support
Modules Used
- b-hive Communicator
Overall Satisfaction with Broadvoice
We use Broadvoice as our main voice provider, thrilled we can have an extension at the office, mirrored at home office and also use the softphone on our laptops and mobile device without needing to switch accounts. We also have call flows setup so we do not miss a call. A lot of wonderful features including the intercom! The onboarding team was absolutely the best we've encountered, they ask all the necessary questions to make a very smooth and seamless transition.
- Onboarding
- Quality Service
- Customer service
- accurate billing
- Call flow
- Auto Attnedant
- Office hours Scheduling
- Mobility
- simplified billing
We've used the big name VoIP providers, all of which seem to miss the customer service and experience. Broadvoice has the personal touch and connection making them a top provider of top tier service.
Do you think Broadvoice delivers good value for the price?
Yes
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
Yes
Did implementation of Broadvoice go as expected?
Yes
Would you buy Broadvoice again?
Yes