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Efficient Mobile Testing
December 27, 2022

Efficient Mobile Testing

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Team

Overall Satisfaction with BrowserStack

When we build a website, we want to ensure that the site works both in desktop and mobile forms. We use BrowserStack to test our site on multiple different mobile devices and record any errors or bugs that we find. The product allows us to review the site on many different mobile devices.
  • Many options for types of devices to use
  • Ability to capture screen for bug tracking
  • Ability to inspect elements and use web tools to troubleshoot page errors
  • Simulating the touch interface on a mobile device is unwieldy. Specifically, scrolling with the mouse wheel does not act how I would expect it to.
  • The timeout for sessions is very short, which means I can't prepare a demonstration of the site before a meeting without worrying about my session being canceled.
  • Keyboard shortcuts and some mouse gestures (trying to highlight text) don't translate to the mobile device, and I struggle to do simple things like navigate an input field.
  • Testing on actual devices
  • Having both Android and iPhone devices for testing
  • Capture screen feature
  • Inspection tools
  • Broader test case coverage
  • Faster responsive/mobile optimization development work
  • Improved dev productivity
Most things work fine; for some reason, the icon library that we use sometimes does not load properly on BrowserStack, and I can't pinpoint why it occurs. Initial load times can be slow, which is frustrating, especially after a timeout when trying to demo a product for use during a meeting.
Our development process involved using our personal phones to test sites before BrowserStack. This was inefficient and involved screenshotting from the phone and sending via slack message to the work computer. Now we are able to test much more broadly on different devices, which gives us more confidence in our product, and this testing is still faster and more reliable than our personal phones method.

Do you think BrowserStack delivers good value for the price?

Not sure

Are you happy with BrowserStack's feature set?

Yes

Did BrowserStack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BrowserStack go as expected?

Yes

Would you buy BrowserStack again?

Yes

Perfect for reviewing a site on different devices to make sure elements react properly to different screen sizes etc.
Great for bug finding due to the capture screen feature.
Great for debugging problems due to element inspectors.

Not good for demonstrating during a meeting since sessions time out (and if I can disable that, I don't know how.) Not good for UI/UX design because mobile inputs are not intuitively translated to mouse and keyboard controls.