Overall Satisfaction with Buffer
We used Buffer to manage, schedule, and analyze posts for our social media accounts.
- Simple UI/easy to use.
- Extremely easy scheduling.
- Customizable across different social media platforms.
- Quick and easy setup. From connection to social platform to posting was seamless.
- Consistent improvements and updates over time.
- Role-based access
- Lots of failed posts, which can be due to the social media platform itself, but at times it was easier just to manually post than to problem solve.
- Analytics capabilities weren't great. They offered a basic overview, but not much more.
- Certain, specialized types of posts (carousel images on Instagram, for example) were not supported.
- Certain hashtags seemingly weren't supported, unless they were on some unknown list
- Increased posting frequency
- Improved engagement with social media posts
- Allowed us to run tests to compare days/times when posts did best/worst.
Do you think Buffer delivers good value for the price?
Yes
Are you happy with Buffer's feature set?
Yes
Did Buffer live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Buffer go as expected?
Yes
Would you buy Buffer again?
Yes