In my opinion, Buffer is garbage...
February 09, 2022

In my opinion, Buffer is garbage...

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Buffer

We used to use Buffer to keep up with social media, but in my opinion, they haven't kept up well at all with their competitors. Since my experience, we have moved on to use other software for this task that is much more suited and kept current. Personally, I am not a fan and would not really recommend this clunky platform to anyone.
  • Scheduling
  • Alerts
  • Privacy
  • In my opinion, it is outdated.
  • In my experience, it can be barely functional at times.
  • I feel like I can do most of this in other software, even free software.
  • I believe I paid for a software that barely functioned.
  • I feel like it is hard to cancel.
  • In my opinion, they have rude support agents.
In my opinion, Hootsuite has it all, except TikTok, which hopefully will open up some sort of interface soon. It is a much smoother and more customizable experience. I have not had any posts missing after scheduling, like I have had with Buffer in my past experience. Just an all-around better product in my opinion.

Do you think Buffer delivers good value for the price?

No

Are you happy with Buffer's feature set?

No

Did Buffer live up to sales and marketing promises?

No

Did implementation of Buffer go as expected?

I wasn't involved with the implementation phase

Would you buy Buffer again?

No

For me, it just seems like it is broken or was missing posts more and more often. I know they were scheduled as I could see them saved across multiple devices. Yet, in my experience, many have vanished never to be shared or seen again! In my opinion, you should keep looking if you don't want a headache!
In my opinion, it is worthless.
Personally, I just don't have anything nice to say about it at this time. I mean their site looks nice, and they talk a good game, but face it, in my opinion, there are better, cheaper, and even free alternatives with much more functionality. I believe it was great back in the beginning, but I feel that maybe all the new interfaces with various social media has been hard to keep up with.

Buffer Feature Ratings

Content planning and scheduling
5
Content optimization
1
Workflow management
3
Not Rated
Campaign success analytics
2
Role-based user permissions & privileges
2
Mobile access
2