Very disappointing, outdated product with too many bugs
March 20, 2021
Very disappointing, outdated product with too many bugs
Score 2 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bullhorn ATS & CRM
We use it as a CRM/ATS for handling recruitment and job interview processes. We have the Corporate Edition with integration with LinkedIn Recruiter (Full).
- The onboarding process is quite good. We were impressed with our consultant.
- It is very buggy, and they put the onus on the user to work around those bugs. You will find yourself constantly clearing browsing data and restarting your machine just to log in or get things set up.
- The default categories and functionality are really outdated. You can add fields yourself, but this is time-consuming, and the issues with cookies/browsing data mean you often get weird behavior when you edit the interface.
- It is time-consuming to upload and parse CVs to the system, and not well integrated with a typical LinkedIn workflow.
- Lack of accountability: Staff fob you off with excuses and workarounds, and nothing gets fixed. These are fixable problems, but nobody cares.
- Very little impact. An expensive file store we could have created ourselves in Google Drive.
Do you think Bullhorn ATS & CRM delivers good value for the price?
No
Are you happy with Bullhorn ATS & CRM's feature set?
No
Did Bullhorn ATS & CRM live up to sales and marketing promises?
No
Did implementation of Bullhorn ATS & CRM go as expected?
No
Would you buy Bullhorn ATS & CRM again?
No