Straightforward ATS/CRM tool; easy to learn and navigate
October 14, 2021

Straightforward ATS/CRM tool; easy to learn and navigate

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bullhorn ATS & CRM

We used Bullhorn within a staffing agency environment. It was used to manage candidates, clients, and requisitions.
  • Reporting
  • Candidate Relationship Managemetn
  • Pipeline Creation
  • Sourcing within ATS
  • Candidate Pipeline Management
  • Folders for different candidates
  • Reporting
  • Candidate Relationship Management
  • Storing information on clients
  • Business prospecting
iCIMS is way more robust of a tool than Bullhorn. The reporting is better and it is much more customizable. The upside to Bullhorn is it requires less work up front and can be easier to use than iCIMS. If you are looking for a simple ATS/CRM I would go with Bullhorn. If you're a larger company and want more nitty gritty information on metrics/reporting then iCIMS is a better tool.

Do you think Bullhorn ATS & CRM delivers good value for the price?

Yes

Are you happy with Bullhorn ATS & CRM's feature set?

Yes

Did Bullhorn ATS & CRM live up to sales and marketing promises?

Yes

Did implementation of Bullhorn ATS & CRM go as expected?

Yes

Would you buy Bullhorn ATS & CRM again?

Yes

Bullhorn is generally easy to use and navigate within. It's straightforward and clear on how to find and input information. The set-up of the system is much easier than more complicated system, but it is less robust than other systems I have used. My biggest gripe with Bullhorn was that the submission process is not clear and cannot clearly tell the story of candidate submissions and is not good at tracking those. Or perhaps, we were just not good about following the process or setting it up accurately. There was also not good enough functionality for multiple recruiters being tied to multiple jobs. The dashboard could've been better. I was not involved on the accounting/commission side of things, but to my knowledge it wasn't great at linking commissions and had to be done outside of the system.

Bullhorn ATS & CRM Feature Ratings

Job Requisition Management
8
Company Website Posting
Not Rated
Customized Application Form
Not Rated
Resume Management
8
Duplicate Candidate Prevention
8
Candidate Search
10
Applicant Tracking
9
Collaboration
5
Task Creation and Delegation
Not Rated
Email Templates
10
User Permissions
10
Notifications and Alerts
7
Reporting
7