Great social media research tool!
August 05, 2019

Great social media research tool!

Charles Chy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Buzzsumo

We use BuzzSumo to figure out which topics are trending on social media so we can plan out our social media content more effectively. I'm not sure what other tool could do this for us so it gets first place by default! Just kidding. Overall, we find the information provided affordable and insightful.
  • Social Media Trends
  • Influencers
  • User Interface
  • Customer Service
  • Better research for our social posts
  • Not that great for finding influencers
The interface is a little clunky for me, especially on mobile. However, the directions are clear and it didn't take long for me to figure out how to use it. I just wish that things were a little more streamlined.
Customer support gets back to me within 24-48 hours. So it's not the slowest but not the fastest either.
BuzzSumo is really great to identify hot topics and trending ideas that we use to develop our social media content. What's the point in writing something if no one cares about that topic? By pre-informing our content with research from BuzzSumo we make sure that all of our posts have really high engagement!