Great tool for app monitoring and customized dashboards!
February 07, 2018
Great tool for app monitoring and customized dashboards!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with CA APM
Our enterprise monitoring group is piloting CA APM for our most important applications. We have built app specific dashboards that report on the success/failure of the most commonly performed actions. We are using APM to get more accurate and useful data from our most heavily used applications.
- Alerting which can be customized by the end user.
- Visualization of the metrics and data presented to provide a unique and attractive interface.
- Flexibility to manage actions and commands that we deem important for each application. The ability to define these and customize the metrics reported for each individual application is huge for us.
- The product was overly complex to set up and required a lot of interaction from CA and third-party resources. Make sure you have the appropriate amount of vendor services when you implement the tool.
- Support/documentation is also not as available as other products we have used in the past. The user community is not quite as strong either.
- Authentication setup was difficult also and took lots of troubleshooting and vendor help to set up.
- APM has allowed us to customize a dashboard view for each specific application. This allows for unique monitoring of top functions and unique alerts. It is awesome for this use.
- APM allows us better data and faster alerting compared to previous products. We moved away from another product because it was not reporting on problems accurately.
- Once set up, APM requires little management and overhead time. The setup can be somewhat time consuming, but once setup we see no issues
We used Dynatrace for years and got very little value out of the product. The sales staff sold the product and disappeared and the technical staff provided little value to actually help us get value from the product. We moved to CA because it was less expensive and met our needs. We have been happy with the sales and technical support