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Excellent Calls and Project Communication Management Software and the Most Effective Scheduling Platform.
March 07, 2022

Excellent Calls and Project Communication Management Software and the Most Effective Scheduling Platform.

Annette Gilmour | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with CallMiner Eureka

Easy and Effective call management platform with multiple excellent capabilities which any user can easily get used to their functionalities concepts. CallMiner Eureka allows easy tracking of calls and also the engagement capability is the best and the features were very easy to custom. The solution provides accurate communication and the data analytics results are offered in real-time capability.
  • It was easy tracking of various conversations.
  • Reports are effective.
  • Easy to collect data insights.
  • Technical help to be advanced.
  • Deep setting requires an experienced Engineer.
  • Interface looks complicated to new users.
  • The features for effective reports creation.
  • Data integration functions.
  • Powerful call and data management features.
  • Collaboration solution.
  • Easy to engage with customers.
  • Effective project communication platform.
  • Easy to provide reports and also manage contacts list.

Do you think CallMiner Eureka delivers good value for the price?

Yes

Are you happy with CallMiner Eureka's feature set?

Yes

Did CallMiner Eureka live up to sales and marketing promises?

Yes

Did implementation of CallMiner Eureka go as expected?

Yes

Would you buy CallMiner Eureka again?

Yes

Call history tracking functionalities and the ability to manage different contacts are effective through CallMiner Eureka's capabilities. Setting the interface is an easy task and the quality of the tool services is an incredible and easy communication platform for the members of the different projects. The tool has effective scheduling functions and easy project management tools which allows effective data import through the integration tools.