Overall Satisfaction with Canopy
Our entire staff utilizes Canopy on a daily basis. It's used to manage workflows, share documents within the company AND with clients, collect signatures and payments. We also use it as our virtual filing cabinet. It's great.
- The top of this list is customer service without a doubt.
- Innovating and updating the platform
- Taking and implementing feedback from customers
- Implement Organizers for business clients
- Allow customization of Organizers
- Continue focusing on a great CRM as opposed to tax prep software
- We had Canopy before the pandemic so the transition to the demand for virtual tax preparation was smooth.
- Allowing clients access to their documents at their will saves us so much time.
Do you think Canopy delivers good value for the price?
Yes
Are you happy with Canopy's feature set?
Yes
Did Canopy live up to sales and marketing promises?
Yes
Did implementation of Canopy go as expected?
Yes
Would you buy Canopy again?
Yes