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Canto. DAM
September 29, 2020

Canto. DAM

Ed Vald | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Canto

Used for storing and cataloging certain high value and reuse assets, including stock photos, videos, logos, etc. It is used across the whole organization, including foreign offices.

It allows us to easily find assets (the search is powerful and allows more complex searches, inc. Boolean operators) and catalog them with meaningful metadata. The ability to create custom fields and easily create a controlled list, in addition to the free text values, allows us to really create a simple and tailored solution.

In addition, the ability to associate assets, allows us to not only store meaningful IP and copyright info, but associate any legal, contractual, or consent information without any complex solutions or maintaining error-prone unassociated spreadsheets.
  • Customizable metadata fields
  • Good reporting
  • Bulk edits
  • Simple interface
  • Good guides
  • Simple and advanced search
  • Taxonomic lists
  • Odd folder vs album combo
  • Better asset reuse
  • Improved workflows
  • Saves time
Better support from Canto, better documentation, and easy to customize. Didn't need to wade through masses of documentation or spend days setting up simple list options. Account managers are also a lot more respectful/less pushy.
Helpful. Also, leave me alone when I want to be left alone. Significantly less bullpoo than other sales teams.
Simple interface, good functionality. Intuitive for basic functions, so it's easy to teach people how to use it.

Do you think Canto delivers good value for the price?

Yes

Are you happy with Canto's feature set?

Yes

Did Canto live up to sales and marketing promises?

Yes

Did implementation of Canto go as expected?

Yes

Would you buy Canto again?

Yes

Intuitive software and some really good documentation. Canto staff are also very helpful. If you are already familiar with DAMs and asset management and want to configure the DAM as you see fit, Canto is a great solution. Also, bonus points for the Account Managers being helpful but also leaving me alone when I ask not to be bothered!

Using Canto

50 - Creative, marketing.
1 - DAM skills
Metadata
Search
Taxonomy
  • Stock image use.
  • Asset IP and copyright.
  • Content reuse.
  • Delivery of assets
  • Associated contracts and consent forms
  • Improved workflows
  • Reduce waste of time and assets
Good value, time-saving, easy to use, and a good return on investment.

Evaluating Canto and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
COmprehensive functionality and best price
Nothing. Very happy with our process

Canto Implementation

Relatively painless
  • Implemented in-house
Change management was a minor issue with the implementation - Internal workflows and roles need more support
  • Stakeholder buy in

Canto Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No - Not required
Any time I have a question, I get a response within 24 hrs, usually a lot faster.

Using Canto

ProsCons
Like to use
Relatively simple
Easy to use
Consistent
Quick to learn
Convenient
Feel confident using
None
  • Bulk edit
  • Search
  • Uploading
  • Resetting search could be simpler.