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Excellent content storage and management with room for improvement
November 23, 2020

Excellent content storage and management with room for improvement

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Canto

Canto is used daily by a handful of contributors, for the end-use of the entire organization. It is used to store our large catalog of imagery and photography as well as videos. We have two publications, plus marketing materials and historical imaging, that we store all the graphics for in Canto. We also have field offices and we use Canto for gathering photos from staff members there remotely.
  • Capacity--haven't needed to upgrade or change
  • Upload link for non-admin contributors to share graphics and photos with the marketing team
  • The ability for photos to be in multiple albums/locations reduces redundancies and helps people find things, even if they aren't where you would intuitively think they are
  • The ability to share album links outside the organization
  • Needs a reliable back button that goes up a level, not just to the photo you looked at before--maybe "back to album"
  • When you create a link, it should automatically copy to the clipboard; the extra step of saying "copy" is annoying and I'm forever going out of the program just to have to go back and find what I was looking for because I forgot to hit "copy"
  • Resolution of graphics in library/thumbnail view is not very high; it often looks blurry, so you have to click into the image to see the full photo, which also makes it hard when selecting between a handful of images for the one you actually want to download
  • The biggest positive has been efficiency and improved time management
Canto is, head and shoulders, an improvement over Cumulus, especially when bulk uploading and labeling. There's no comparison. For any shortcomings Canto has, I would take it any day over Cumulus. Canto also reduces redundancies, which Cumulus did not when we were using it. Also we didn't have a web-based version of Cumulus, and that is a huge improvement as well. Basically all the pros I mention stand out in my mind because they were pain points in Cumulus.
Of all the cons I mention, the resolution issue needs to be addressed first and foremost. And the search function is not as helpful as I know it could be. Uploading pictures/assets is a breeze, and if you know where to look, finding things isn't bad. However, the search could be more dynamic.
I've never needed support.

Do you think Canto delivers good value for the price?

Not sure

Are you happy with Canto's feature set?

Yes

Did Canto live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Canto go as expected?

Yes

Would you buy Canto again?

Yes

If you have a large volume of photography, Canto is excellent for storage. The keywords are helpful, but it's important that you have a keyword protocol if you have a larger team. I love that it's web-based and can be accessed from anywhere. It's not the most intuitive of systems though, so if you have staff with steep tech learning curves, a written outline of how to find things would be helpful to them.