Canto has some pros and cons
October 03, 2022

Canto has some pros and cons

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with Canto

We use Canto mainly as storage for our files, to share images with donors, and other departments or external partners, and to create portals for nonprofits to access materials during community events.
  • Tags
  • Portals
  • Support response time
  • Share links creation/customization/search
  • Face detection isn't that easy to use
  • Would be nice if there was an option to automatically upload files every night/sync files
  • Face detection, though it doesn't work that well
  • Portals
  • Share links
  • Takes up a lot more time than expected in adding files to Canto
  • Relieves me of having to search on hard drives
  • Helps searching for images based on tags
They are very responsive.
The style guide has been very useful, and we use it almost daily. It would be nice if there were more customization with it, however, in terms of what to name it. Canto has helped a lot in helping with easy searching and storing our files without having to worry about losing them on a hard drive. The portals have helped us in sharing out data and resources easily. It is also nice that we can share files via share links, and set up expirations for those and other limitations.
We evaluated Bynder when we were searching for a DAM. We ultimately chose Canto because it made more sense for our organization in terms of the face detection, and how the assets were handled. Bynder was too robust for our needs.

Do you think Canto delivers good value for the price?

No

Are you happy with Canto's feature set?

Yes

Did Canto live up to sales and marketing promises?

No

Did implementation of Canto go as expected?

No

Would you buy Canto again?

No

Canto is good for sharing files and creating boundaries around the share links. It is good for storing files and the search function works well within the Library. The share links could use some work, and this is where our team spends a lot of our time within Canto. It would be nice is Share Links were customizable links, and if it were easier to search for past share links, via a search bar within the Collection Links section.