Item: Carbonite Server
Rating: 7
Author: Ellen Barnard

Overall Satisfaction with Carbonite Server Backup

Use Cases and Deployment Scope

Carbonite backs up our point of sale server.

Pros and Cons

Pros

Pretty easy to set up.
Shows me what I am backing up and when something fails.
Communicates when my storage is reaching its limit.

Cons

Not as intuitive as I would like.
Poor instructions on how to set up backup set deletions which resulted in maxing out our server storage space.

Return on Investment

Reasonable cost.
Pretty easy for a manager to use.
Reliable backup available for us.

Alternatives Considered

[Carbonite has] Better service, better pricing, [and is] easier to use.

Likelihood to Recommend

Good for straightforward backup jobs of a single server with a pretty tech-savvy user. Not good for those who don't understand files or server setups.

Comments

Please log in to join the conversation

Virginia Lux
commented 9 years ago
Hi Ellen, Thank you for your review. We value our customers’ insights and appreciate your feedback on the user experience and instructions for how to set up backup set deletions. This input is helpful as we always want to provide the best experience possible. Best regards, Virginia Lux, Carbonite Customer Success

Straightforward and affordable backup service