Small business review
March 22, 2017
Small business review
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Carbonite Server Backup
Our whole business is backed up with Carbonite including the Server Backup service for our local database.
- Customer Service
- Communication
- Cost
- The way they do the server backups.
- The software the end user uses to set up server backup.
- Generic emails that don't always explain the problem correctly.
- We haven't actually had to recover anything so we have not used the service as intended. So currently it is purely a cost with no return yet.
They don't really compare as we use them in different ways.