Why I love Carbonite!
March 24, 2017
Why I love Carbonite!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Carbonite Server Backup
We use Carbonite as a secondary backup as we were finding that if our regular backup doesn't backup all the time on the server than we are in trouble, plus if there is a fire at our facility than we have a backup that is located off of our premises. Carbonite does backup our whole organization.
- I love the fact that when we get notified that a backup didn't run properly we can just call or chat with Carbonite and they work with us for no charge to get the issue fixed.
- Usually when they work with us to get an issue fixed it is taken care of the 1st time.
- There employees are very knowledgeable when working with them.
- Overall I think Carbonite is pretty easy to use once you have been in their system a few times.
- Saved us when our regular backup didn't work for a couple weeks and we weren't aware of it, then our server got a virus. Thank goodness we had it backed up on Carbonite also!
- Back up pro
Carbonite felt it was much better for us to be on Server Backup incase our server went down.
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