1. Home
  2. Digital Experience Monitoring (DEM) Tools
  3. Catchpoint Reviews
  4. User Review of Catchpoint
Captchpoint at its best
May 24, 2022

Captchpoint at its best

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Catchpoint

  • Hearbeat Monitorring
  • Alerts
  • Alerts
  • increased revenue
  • ewer outages
We were able to get Catchpoint on the call quickly whenever we were stuck with any issues. They were quite educated to provide us with the solution as soon as possible. We had a KT session as well where they taught us how to use their platform and various services that they provide.
We were able to set up Catchpoint on all our brands - 60+ in less than a month. It was quite quick for us and we did not face any critical issues. the CP Team was also very helpful in setting up the connection and providing a KT session for the dashboard and the portal.

Do you think Catchpoint delivers good value for the price?

Yes

Are you happy with Catchpoint's feature set?

Yes

Did Catchpoint live up to sales and marketing promises?

Yes

Did implementation of Catchpoint go as expected?

Yes

Would you buy Catchpoint again?

Yes

We use Catchpoint to monitor the performance of 50+ Sites. This is also used to check the vitals of the site in each zone/location. We have also set up alerts to be notified when any sites are not working. This saves us a lot of time as we get the alerts as soon as possible. Alerts can be more dynamic, would also like to have the trends of alerts for any given issue