A practical solution for monitoring.
June 20, 2024

A practical solution for monitoring.

Sai Karthik | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Catchpoint

We use Catchpoint for the web test and API transaction tests. With this tool integration, we were able to monitor and easily capture the behavior of the sites we use for our organization. In addition to the monitoring, the alerting engine integrations are seamless and help us get notified on time.

Pros

  • API Test.
  • Web Test.
  • DNS test.

Cons

  • Would like to see more integrations w.r.t alerting.
  • A scheduled monthly SLA report would help to set automations.
  • Improving the Catchpoint script recorder Chrome plugin, which doesn't work all the time and has a few bugs.
  • Fewer outages.
  • Proactive actions.
I was able to get instant support for the requirements/problems raised.
We were able to adapt very quickly as it was straightforward.

Do you think Catchpoint delivers good value for the price?

Yes

Are you happy with Catchpoint's feature set?

Yes

Did Catchpoint live up to sales and marketing promises?

Yes

Did implementation of Catchpoint go as expected?

Yes

Would you buy Catchpoint again?

Yes

We are trying to implement Catchpoint for our application-based monitoring, which is helping us trace the actual user behavior.

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