Item: cBizSoft
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

We use cBizSoft's applicant tracking system called Exelare. We use it as both an ATS & CRM.

Pros and Cons

Reporting functionality is very robust.
Tracking the entire candidate & recruiting process.
Great functionality for a staffing company.
Mass edit & loading features.

The interface is a bit clunky.
It would be nice to have a cloud-based version.
It doesn't have the ability to mass-action candidates while in the Jobs view.
I'd like to see the ability to create custom reports on my own.

Return on Investment

Before we were using an ATS that had no reporting capability. Now we're able to actually see trends, pull reports, & know what's going on in each division, down to individual recruiter activity.

While Kronos Workforce Ready touts the customization of all their modules, including their HR module, it is not a functional ATS for a staffing firm. The Kronos Workforce Ready HR module probably works fine in a corporate HR structure, but if you're considering it as an ATS for multiple companies, the background set up is not streamlined, the process flows are convoluted, and there is no concise way to be functional & fast while recruiting with it.

Support Rating

Overall there is a ton of useful functionality in the software. Reporting is great. You can mass load & edit candidates, & almost any type of record really. You can customize a lot of the menus for your own purposes & statuses for candidates. It can be used for Sales/CRM activity too.

However, the interface looks like it was built in Windows 95 or something. The fact that it's not cloud-based seems to confuse a lot of our users.

Key Insights

Do you think cBizSoft delivers good value for the price?

Yes

Are you happy with cBizSoft's feature set?

Yes

Did cBizSoft live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of cBizSoft go as expected?

Yes

Would you buy cBizSoft again?

Yes

Other Software Used

GoToMeeting, ZoomInfo

Likelihood to Recommend

cBizSoft's Exelare is very well-suited to the staffing industry. It allows for multiple contacts under a single client record. You can then enter & track all Jobs & Recruiting activity. It's fairly well suited to being a CRM as well. It does have the capability to link with ADP once you 'place' a candidate in the system. However, if you use another payroll system, you're stuck exporting reports & info to import in your payroll.

Great value, lots of functionality, but dated interface.

Overall Satisfaction with cBizSoft