Good Tool for Process Analysis and Process Improvement
November 25, 2021

Good Tool for Process Analysis and Process Improvement

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

We use it for business process optimization, continuous improvement, root cause analysis for different process areas.
  • Process discovery.
  • Detection of process deviations.
  • Fact-based discussions.
  • Possibility to show both technical and mapped fields in EMS as in on-premise.
  • Possibility to rename fields in data model.
  • Possibility to change width of the menu tree in Business Views and Studio.
  • Use cases for conformance checking functionality in Celonis Gallery.
  • Difficult to calculate since Celonis is a tool for process improvement.

Do you think Celonis delivers good value for the price?

Not sure

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Celonis go as expected?

Yes

Would you buy Celonis again?

Yes

It always depends on what problem you need to solve, what question you need to answer. More appropriate for root cause analysis, process discovery, process improvements, conformance. The apps aim to cover the operational part - the use case should be defined first. The solution is more suitable for big companies.